After some time away from the workplace, I am ready to return to paid employment and would like to be considered for administration and reception positions.
Possessing a good standard of spoken English and Mathematics, I have nearly three year’s part-time experience in administration, reception and retail roles, backed up by three business qualifications including Business & Administration and Customer Service, plus a City & Guilds Unit Warehouse certificate in Sage 50 Accounting and a Master of Science degree in an Engineering discipline.
I believe that the afore-mentioned qualities, along with my previous experience as a direct mail analyst/programmer and the award of Volunteer of the Year 2013 in respect of my administration and reception activities, combine to highlight my suitability for these roles.
In one of those positions I serve on the reception desk and telephone as first point of contact; other aspects of the role include the use of Microsoft Word for creating procedure manuals, publicity materials and assessment forms and the use of Microsoft Excel for producing weekly reports for management and schedules for clients, as well as deputising for the facility administrator and training new reception volunteers. My duties have also included further data entry tasks and the production of yearly KPI reports. Prior to that I had several years’ experience of data cleansing in preparation for input to direct mail and statement production systems.
In another role, I created and continue to maintain the website and event calendar for the organisation, as well as converting the document library for publishing on-line.
I am able to improve procedures as well as follow them; in my previous role in direct mail and statement production, I took opportunities to improve processes when appropriate; in one case, creating a solution for a recurring issue which, when approved, replaced manual intervention and saved approximately four minutes per job.
I hope the information provided is of sufficient interest for you to contact me regarding any suitable positions and look forward to hearing from you very soon.
(By: Martin Howe)